STANDARD
TACK TRAINING COURSES AVAILABLE IN EAST AFRICA Leadership
and management
Leadership in Senior Management You
will learn > For high performing senior executives.
Integrated Business Skills You
will learn > The Five Day MBA Developing your Management
Skills You
will learn > Solid follow up to basic management training
Performance Appraisal You
will learn > How to introduce an effective appraisal system
and make it work The Manager as Coach
You will learn >
What coaching is all about and how to introduce it in the workplace Project
Management You
will learn > The specific skills and techniques of bringing
in projects on time and on budget Strategic
management
Strategic Planning
Workshop You
will learn > Formulation of corporate strategy Strategic
Management of Change You
will learn > Understanding and managing organisational change
Finance
Introduction to Finance for Managers You
will learn > The classic 'finance for non-financial managers'
course Cash Collection and Credit Control You
will learn > How to make sure you get paid on time Supervisory
skills
Effective Supervision
and Management You
will learn > Highly popular first level management training
Managing Human Resources Understanding people and labour relations
Experiential
team building Team Building
You will learn >
How to build, lead and motivate winning teams Outdoor Leadership An
inspirational experiential development programme for senior management teams wishing
to strengthen mutual understanding and personal leadership skills.
Selling
skills
The TACK Sales
Training Course You
will learn > One of the world's most effective selling skills
courses Personal Selling Skills You
will learn > Understanding face to face selling Selling
through Distributors You
will learn > Managing products through a distribution network
Professional Telephone Selling You
will learn > Achieving sales over the telephone Key
Account Development You
will learn > For those selling capital equipment or large
assignments Negotiating Skills You
will learn > The essential skills of winning the deal
Selling Professional Services You
will learn > Application of selling skills for technically
and professionally qualified people.
Marketing and sales management
Introduction to Marketing You
will learn > The key elements of the modern marketing mix
and how to use them Profitable Sales Management You
will learn > The key skills for managing a sales force
Field Sales Management Getting results from your field sales team
Time
management and personal effectiveness Making your Time Count
You
will learn > Personal productivity and effectiveness for
all Time Management for Managers A short intensive introduction
to self-management techniques Coping with Stress You
will learn > Where stress comes from and how to deal with
it.
Customer
service Caring for the Customer You
will learn > The fundamentals of great customer service
Relationship Management Building close mutual relationships with
customers Communication
and personal effectiveness Business
Presentation Skills You
will learn > How to give great speeches and presentations
Business Writing You
will learn > Rules and skills for professional writing
Effective Communication You
will learn > A comprehensive introduction to organisational
communications of all sorts Training the Trainer You
will learn > For managers and training professionals Culture
Diversity Programme You
will learn > Gaining synergies by understanding and harnessing
differences
Telephone
handling skills Telephone Communication and Image Building
You
will learn > Coaching and guidance for effective use of
the voice and the telephone Dealing with Customers by Telephone You
will learn > How to build customer relations on the telephone
Support
staff courses
The Executive Secretary You
will learn > Working as a team with your boss, your colleagues
and your suppliers |