Performance Appraisal
2 days
How to introduce an effective appraisal system and make it work.

You will learn:

- What performance appraisal is all about and the typical components of a performance management system
- The differences between appraisal and counselling
- Formal and informal methods of appraising performance
- Understanding job descriptions, competencies and job demands
- Agreeing objectives, targets and development plans
- Communication skills and how to overcome common barriers and negative attitudes
- Non-defensive and non-verbal communication in interviewing
- How to give criticism and handle problem performers
- Organising and arranging appraisal
- Appraisal forms and the annual cycle