Cash Collection and Credit Control
2 days
How to make sure you get paid on time.

You will learn:

- The vital importance of working capital and cash flow
- Where credit control fits in and how it contributes to overall company profitability
- How to establish a credit policy which is both flexible and effective
- How to assess credit-worthiness and establish credit limits
- The elements of an effective cash collection system
- Dealing with debtors, in writing and on the telephone
- How to handle difficult people and common excuses