TACK TRAINING COURSES AVAILABLE IN EAST
AFRICA Leadership
and management
Leadership in Senior Management You
will learn > For high performing senior executives.
Integrated Business Skills You
will learn > The Five Day MBA Developing your
Management Skills You
will learn > Solid follow up to basic management
training Performance Appraisal You
will learn > How to introduce an effective appraisal
system and make it work The Manager as Coach
You will learn >
What coaching is all about and how to introduce it in the workplace Project
Management You
will learn > The specific skills and techniques of
bringing in projects on time and on budget Strategic
management
Strategic Planning
Workshop You
will learn > Formulation of corporate strategy
Strategic Management of Change You
will learn > Understanding and managing organisational
change Finance
Introduction to Finance for Managers You
will learn > The classic 'finance for non-financial
managers' course Cash Collection and Credit Control You
will learn > How to make sure you get paid on time
Supervisory
skills
Effective Supervision
and Management You
will learn > Highly popular first level management
training Managing Human Resources Understanding people and labour
relations Experiential
team building Team Building You
will learn > How to build, lead and motivate winning
teams Outdoor Leadership An
inspirational experiential development programme for senior management teams wishing
to strengthen mutual understanding and personal leadership skills.
Selling
skills
The TACK Sales
Training Course You
will learn > One of the world's most effective selling
skills courses Personal Selling Skills You
will learn > Understanding face to face selling
Selling through Distributors You
will learn > Managing products through a distribution
network Professional Telephone Selling You
will learn > Achieving sales over the telephone
Key Account Development You
will learn > For those selling capital equipment
or large assignments Negotiating Skills You
will learn > The essential skills of winning the
deal Selling Professional Services You
will learn > Application of selling skills for technically
and professionally qualified people.
Marketing and sales management
Introduction to Marketing You
will learn > The key elements of the modern marketing
mix and how to use them Profitable Sales Management You
will learn > The key skills for managing a sales
force Field Sales Management Getting results from your field
sales team Time
management and personal effectiveness Making your Time Count
You
will learn > Personal productivity and effectiveness
for all Time Management for Managers A short intensive introduction
to self-management techniques Coping with Stress You
will learn > Where stress comes from and how to deal
with it.
Customer
service Caring for the Customer You
will learn > The fundamentals of great customer service
Relationship Management Building close mutual relationships with
customers Communication
and personal effectiveness Business
Presentation Skills You
will learn > How to give great speeches and presentations
Business Writing You
will learn > Rules and skills for professional writing
Effective Communication You
will learn > A comprehensive introduction to organisational
communications of all sorts Training the Trainer You
will learn > For managers and training professionals
Culture
and Competence Diversity Programme You
will learn > Gaining synergies by understanding and
harnessing differences Psychometric Workshop You
will learn > Competency and personality
assessment for recruitment, personal development, succession planning and team
building.
Telephone
handling skills Telephone Communication and Image Building
You
will learn > Coaching and guidance for effective
use of the voice and the telephone Dealing with Customers by Telephone
You
will learn > How to build customer relations on the
telephone Support
staff courses
The Executive Secretary You
will learn > Working as a team with your boss, your
colleagues and your suppliers |